A patient needs immediate attention but the physician is unavailable due to an emergency. What is the best course of action?

In a medical office setting, when a patient requires immediate attention and the physician is unavailable, the best course of action is to ensure the patient is seen by another physician. This approach prioritizes patient safety and care, as it allows for the immediate medical evaluation and treatment that the patient needs, even in the absence of the primary physician.

Bringing in another qualified physician ensures continuity of care and that the patient receives the necessary attention without unnecessary delays that could result from waiting for the initial physician to return from an emergency. Additionally, immediate care can prevent further complications depending on the patient's condition, making it a critical decision in emergency situations.

Other options, such as having the patient wait or allowing them to leave without care, can put the patient's health at risk. Canceling the appointment or suggesting a later visit could also lead to serious consequences, especially if the patient's condition deteriorates during that time. Hence, having another physician see the patient maintains a commitment to high standards of medical practice and patient welfare.