How should a medical assistant communicate with a patient who cannot speak or understand English?

Providing an interpreter for the patient is the most effective way to ensure clear and accurate communication. An interpreter can bridge the language gap, allowing the patient to understand medical instructions, details about their condition, and other important information about their care. This method not only facilitates accurate communication but also respects the patient's language and cultural background, contributing to a more comfortable and supportive environment.

Using an interpreter allows for a two-way conversation, where the medical assistant can ask questions and receive answers in a language the patient comprehends, which is crucial for informed consent and understanding treatment options. This approach adheres to best practices in healthcare, where effective communication is essential for safety and quality of care.